BOBOLU Terms and Conditions

PRIVACY POLICY

While you are using this site, and during the ordering process, any information and data collected from you will be used solely for the purpose of processing your order and improving our service to you. We will never sell on or disclose information to any third party whatsoever. Any information passed through this website is passed through a secure connection on the internet. If a customer wishes for their information to be removed from our database, this should be requested by email to: info@bobolu.com or mail to: BOBOLU, Unit 7 Watson and Johnson Centre, Church Road Greystones, Co. Wicklow, Ireland, A63AX94

LAW

The terms of use shall be governed by and construed fully in accordance with the laws of the Republic of Ireland. Any person attempting to make fraudulent credit card transactions will be prosecuted with no exception.

PAYMENT

All prices are quoted in Euro and are inclusive of VAT, unless otherwise specified.
Postage and packing prices will be charged in addition to the price of any goods.

Online payment will be provided in a secure environment. Payments must be made in Euro and by one of the following credit card payment methods: Visa Credit/Debit, MasterCard Credit/ Debit, Diners Card, Laser and Maestro (Switch UK) and JCB. BOBOLU retains ownership of the goods until full payment has been made by the customer and the funds have been cleared.

DELIVERY 

Ireland Delivery Times:  7 to 10 working days.

Mainland Europe and International Delivery Times:  Will vary depending on the destination. Upon purchase we will provide you with a cost. Any products not available at the time of your order will be sent as soon as possible when production of the products is complete

 

CANCELLATIONS

Cancellations are only accepted before the order has been dispatched. If the order has been dispatched prior to the cancellation, the order will be considered valid and the customer will remain liable for the full payment. Cancellations can be made by contacting BOBOLU at info@bobolu.com or calling +353 12871338

 

DAMAGED/REJECTED GOODS

The Customer must inspect the goods within a reasonable time after their receipt and are deemed to have accepted the goods unless the customer notifies BOBOLU that the goods are rejected within 7 days after their receipt. This does not affect the customer’s statutory rights. If no such action has been taken within this time frame, BOBOLU will consider the products as being of satisfactory quality to the customer and fit for their purposes, and may not accept any rejections at a later date.  

Where goods purchased from this website are found on receipt to have been damaged, a refund/exchange application will only be acknowledged if the goods are returned together with their original packaging within 7 days of receipt to: BOBOLU, Unit 7 Watson and Johnson Centre, Church Road, Greystones, Co. Wicklow, Ireland A63AX94.

RETURNS PROCEDURE

The Customer must send all returns within 7 days of receipt to: BOBOLU, Unit 7 Watson and Johnson Centre, Church Road Greystones, Co. Wicklow, Ireland A63AX94.

Where the rejection of the goods is due to a defect or discrepancy in the order, the customer is entitled to a full refund or replacement. The card used for the purchase will be credited with the original purchase and delivery costs. The faulty or damaged product must be returned to BOBOLU before the refund or replacement can be issued. When returning items you are advised to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.

 

Gift vouchers

BOBOLU gift vouchers are sold subject to the following terms and conditions:

Gift vouchers are valid for 12 months from date of purchase.

Gift vouchers can be redeemed against all products on the bobolu.com website.

Gift vouchers are non-transferable and may not be returned or redeemed for cash.

All remaining balances exceeding the value of your gift credit must be paid by credit or debit card.

BOBOLU is not liable for delivery of an email gift voucher to an incorrect or non-existent email address. It is the sole responsibility of the purchaser to provide the correct email address of the recipient.

BOBOLU is not responsible if a gift voucher is lost, stolen, destroyed or used without permission.

BOBOLU reserves the right to cancel a gift voucher if we deem such action necessary.

Sales tax and shipping is applicable on any products purchased with a bobolu.com gift voucher.

Promotion codes may not be used to purchase gift vouchers.

Insurance & Delivery

BOBOLU insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to the purchaser. If you have specified a recipient other than yourself, for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by BOBOLU, and transfer of responsibility to you the purchaser has taken place.

Content & Intellectual Property

Content is defined as any graphics, photographs, images, logos, trademarks, sounds, music, video, audio or text on this Site. BOBOLU tries to ensure that the information on this site is accurate and complete. BOBOLU does not promise that the content is accurate or error free. BOBOLU does not promise that the functional aspects of the Site or BOBOLU content will be error free or that this site, or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.

The content of this website is and remains the intellectual property of BOBOLU.

Competitions

Prizes as part of competitions are non-refundable and non-transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice. There is no cash alternative for any prizes. Entry into competitions will be deemed as acceptance of these terms and conditions. Competitions close on dates outlined and at times advertised. Winner will be notified via email.

 

BOBOLU is a trading name of Sean Gallagher Business Matters Ltd a company registered in Ireland.

Sean Gallagher Business Matters Ltd, CRO Number: 464775. VAT No: IE9697948N.

BOBOLU Registered No: 611289